Sales Admin

Job Description

Job scope:
1. Assist the sales team in managing schedules, appointments, and arrangements.
2. Coordinate sales meetings, conferences, and events, including scheduling, logistics, and preparation of materials.
3. Prepare and distribute sales-related documents, such as quotations, proposals, contracts, and presentations.
4. Maintain and update customer databases with accurate and current information.
5. Respond promptly to customer inquiries and requests, providing product information, pricing, and assistance as needed.
6. Follow up with clients to ensure satisfaction and gather feedback on products and services.
7. Collaborate with internal departments, including marketing, logistics, and finance, to ensure timely delivery of products and services to customers.
8. Assist in the preparation of sales reports, forecasts, and performance metrics for management review.
9. Handle administrative tasks such as filing, data entry, and order processing to support the sales team.
10. Stay updated on industry trends, market conditions, and competitor activities to identify potential opportunities and challenges.

Job Requirements

1. Diploma in business administration, marketing, or a related field (or equivalent work experience).
2. Proven experience in a sales support or coordination role, preferably in a similar industry.
3. Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
4. Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
5. Proficiency in MS Office Suite (Word, Excel, PowerPoint).
6. Detail-oriented with a high level of accuracy in data entry and record-keeping.
7. Ability to work independently with minimal supervision as well as collaboratively within a team environment.
8. Customer-focused mindset with a commitment to delivering exceptional service.
9. Adaptability and flexibility to work in a fast-paced and dynamic sales environment.
10. Problem-solving skills and a proactive approach to addressing issues and finding solutions.

Work Location (MRT)

Work Location