Job Description
Key Responsibilities Oversee daily floor operations, ensuring service standards are consistently met across all sections of the restaurant. Lead, guide, and motivate a team of service staff during shifts, stepping in to support wherever needed. Provide attentive and professional table service, setting the standard for the team in guest interactions and dining experience delivery. Handle escalated customer concerns with composure and professionalism, turning challenges into positive experiences. Manage shift briefings, staff positioning, and table assignments to ensure smooth and efficient operations. Monitor the dining area for cleanliness, presentation, and readiness throughout service. Collaborate closely with kitchen and bar teams to coordinate timing and maintain quality across all orders. Assist with onboarding and coaching of new team members.
Job Requirements
Requirements Availability: Must be able to work weekends. Shifts and hours may fluctuate week-to-week based on restaurant demand. - Must be locally based in Singapore as this is a physical in person role (6 days a week) Experience: Minimum 2 to 4 years in F&B service, with prior supervisory or team lead experience required Comfort Level: Must be comfortable handling and serving pork and alcoholic beverages. Attributes: A natural leader with strong communication skills, a calm presence under pressure, and a genuinely outgoing personality (a great plus if you are confident to appear in front of cameras in-case we need social media content)
Work Location (MRT)
Work Location