Operations Executive (West Area)

Job Description

Operational Management
- Plan, supervise, and oversee daily cleaning operations across assigned sites.
- Ensure adherence to cleaning schedules, quality standards, and safety procedures.
- Allocate manpower and resources effectively to meet operational needs.

Team Supervision & Training
- Lead, guide, and motivate cleaning staff to deliver consistent service quality.
- Conduct on-the-job training for new staff and refresher training for existing staff.
- Monitor staff performance, attendance, and discipline; provide feedback and coaching.

Client & Stakeholder Liaison
- Act as the primary point of contact for clients regarding cleaning operations.
- Address and resolve service-related issues promptly.
- Build and maintain positive working relationships with clients and stakeholders.

Quality & Compliance
- Conduct regular inspections to ensure high standards of cleanliness and hygiene.
- Ensure compliance with Workplace Safety & Health (WSH) regulations and company policies.
- Maintain proper documentation of operations, incidents, and inspections.

Administration & Reporting
- Prepare and submit operational reports, including manpower, consumables, and equipment usage.
- Monitor inventory of cleaning supplies and equipment; raise requisitions as needed.
- Support budgeting and cost control efforts for cleaning operations.

Job Requirements

- Diploma and above
- Must be able to commit to overtime as and when based on business requirement. 
- Working location: West area

Work Location (MRT)

Work Location