F&B Assistant Manager

Job Description

WE ARE HIRING – Assistant Manager (Full-Time) Glow Food – 100% Plant-Based Food Concept / Multi-Concept Operations (Singapore) We are a fast-growing plant-based food concept, operating within Glow Food’s innovative 6‑in‑1 multi‑concept environment.

Job Summary

Lead daily operations and team management in a dynamic plant-based food environment. Drive food quality, cost control, customer satisfaction, and team performance to support Glow Food’s multi-concept growth.

Responsibilities

Oversee daily front and back of house store operations to ensure smooth service flow and operational efficiency
Lead, supervise, and train service and kitchen team members to enhance performance and adherence to standards
Ensure compliance with food quality, hygiene, and standard operating procedures (SOPs) to maintain safety and brand standards
Manage inventory ordering, par stock levels, and stock control to optimize supply and reduce waste
Monitor cost of goods sold (COGS) and wastage, implementing cost-control measures to improve profitability
Handle customer feedback and execute service recovery to maintain high customer satisfaction
Drive sales performance by supporting marketing initiatives and promoting plant-based menu items
Coordinate effectively between kitchen and service teams to ensure timely and quality food delivery
Support staff onboarding, training, scheduling, and internal communication to build a cohesive team
Uphold proper opening and closing procedures to maintain operational readiness and security

Job Requirements

Required competencies and certifications

Minimum 3 years of F&B supervisory or management experience, preferably with multi-concept operations
Basic Food Hygiene Course certification (mandatory)
Ability to work shifts, weekends, and public holidays
Strong leadership, communication, and team management skills demonstrated through team supervision and training
Customer-oriented communication skills to engage and assist customers effectively
Preferred competencies and qualifications

Hygiene Officer Certificate (recommended)
Basic food safety and hygiene knowledge, with WSQ certification preferred
Experience supporting plant-based and sustainability-focused food concepts
Other Information

🌱 Workplace Policy (Important)

Employees must not bring or consume meat, seafood, dairy, eggs, or any non-vegan products within store premises
Employees must respect and uphold the brand’s plant-based philosophy during working hours
Employees should be comfortable explaining and promoting vegan dishes to customers
Candidates practicing vegetarian or vegan lifestyles have an added advantage but all must be fully comfortable working in a strictly vegan environment

Work Location (MRT)