Customer Service Officer #Airport

Job Description

Description
-Attend to customer inquiries and provide excellent customer service experience 
-Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services 
-Perform opening and closing settlement for POS and BSS for daily cash reconciliation 
-Perform bag wrapping service and upselling of baggage services or products 
-Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP) 
-Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police Responsible for store cleanliness and image 
-Any other duties as assigned by management

Job Requirements

Requirements
-Pleasant, Friendly 
-Willing to handle cash
-Team player and good communication skills

Fixed shift:
Afternoon: 2.40pm - 11pm

Work Location (MRT)