Call Centre Operator (Shift Work)

Job Description

Job Scope :

-To manage feedback received on alleged TCASA offences via specific hotlines and email addresses.
-Shall respond to the feedback and assign enforcement teams for follow up.
-On social media platforms and keywords provided by the Authority.
-Compile reports for review when peddlers have been identified for follow up.
-Able to communicate with mandarin speaking customers.

Job Requirements

- Able to do shift work (10am to 10pm / 10pm to 10am)
- At least a year experience in Call Centre or similiar

Work Location (MRT)

Work Location